NHIF Tanzania 4.0.0

This application provides general information and updates from NHIF. It offers customers a more convenient way to access services provided by the Fund. Users can report lost cards, request introduction letters for services in specific facilities, view their contributions, and receive notifications when their policies are about to expire.

NHIF App Features

• Facilities portal
  • View nearest facility based on user's current location
  • List all NHIF facilities
  • Display all services offered at a particular facility
  • Report NHIF related issues or provide feedback on service quality at a facility

• Members portal
  • View contribution history (latest 30)
  • Review hospital visits of a member and dependents (under 18 years) for principal member (last 30 visits)
  • Access basic account information
  • Check cards owned by member and their status
  • Request card activation
  • Receive notifications e.g., SMS when a card is ready
  • Check service eligibility for all cards
  • Request introduction letters

• Packages
  • Access general information about packages
  • View a table showing services available in Timiza, Wekeza, and Najali packages

• Notifications
  • Notify users in cases of:
    • Card production readiness
    • Policies nearing expiration
    • Status of introduction letter requests (approved/rejected)</l1
    • High priority news updates</l1
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